tax-customs-and-terms

 

We charge UK VAT at the current rate (20%) on  PRIVATE INDIVIDUAL EUROPEAN UNION purchases.

 

  

If you are purchasing for a COMPANY within the European Community /  (E.U.), 

After selecting your country from the Country Drop Down Menu & entering your full address & contact details

In accordance with the latest Customs Trading Laws between the UK & the E.U. you must enter the following :
COMPANY TAX NUMBER   & COMPANY EORI NUMBER
THIS INFORMATION IS NOW ESSENTIAL FOR GOODS TO CLEAR THROUGH CUSTOMS.
We will check these numbers, and despatch goods WITHOUT charging UK Tax. 

 

NOTE ! WE DO NOT  CHARGE UK VAT ON GOODS SUPPLIED OUTWITH THE EUROPEAN UNION

 

CUSTOMS CLEARANCE

 

You are pre paying for the postage charges of your consignment(s) only. MACK ENGINEERING has no control over any customs queries or charges that may arise. These are applied directly by the authorities in country. It is your responsibility to check whether there are taxes, duties or other customs charges for your consignment. You can do this by speaking to the Consulate of the destination country. 

The PURCHASER OF THE GOODS is responsible for paying these charges. Charges vary between countries and many will impose a charge for destroying the parcel if taxes are not paid. The PURCHASER is also liable for this charge.

 

If you prefer to contact us with your enquiry ,please contact us at this office with your request, and we can process the order securely by Credit Card over the telephone, by Bank Transfer or Paypal payment request.

 

+44 141 882 1030  OR  info@mackengineering.co.uk

 

We accept purchases through the Website's secure WorldPay or Paypal links and Payments over the phone

 

Whatever way you prefer

 

 

Please contact us for help on equipment selection, and any installation queries. +44(0)141 882 1030

If you don't see any products you require, contact us with your application

and we will endeavour to offer you a quotation from a range of other Brands that we have access to.

 

 

1. GENERAL

 All contracts arising out of  acceptance by us of orders placed with us are subject to the following Terms and Conditions and no variations or modifications of or substitution for such Terms and Conditions shall be binding unless expressly agreed by us in writing.  In particular orders submitted on customers’ own purchase order forms will be accepted by us only upon condition and with the express understanding that our liabilities shall be determined solely by these Terms and Conditions and in accepting and performing such an order we shall be deemed not to have in any way altered or enlarged our liabilities or obligations as fixed by these Terms and Conditions.

 

2. PRICES AND SPECIFICATIONS

 We reserve the right to alter any prices or the specifications, types or models of goods at any time and all goods are sold subject to prices and conditions ruling at the time of delivery.  We shall not construe the entering of an order and its acknowledgement by us as an acceptance by us of such order at any particular price.  The prices of goods are in respect of delivery ex-works unless otherwise expressly stated.

 

3. IMPORT LICENCES

 The customer will be responsible for obtaining any import licences and complying with all regulations governing admission of the goods into the country of destination and for payment of all custom duties, port dues and other charges.

 

4. DELIVERY DATES

 Any delivery dates given by us are approximate only and no liability can be accepted for any loss injury damage or expenses consequent upon any delay in delivery from any cause whatsoever nor shall any delay entitle the customer to cancel any order or to refuse to accept delivery.

 

5. RETURNED GOODS

 We are under no obligation to accept the return of goods supplied to customers’ orders.  Where such goods are accepted for return, we reserve the right to make a handling charge at our sole discretion.

 

6. CANCELLATION

 We reserve the right to make cancellation charges for any orders cancelled prior to delivery.  Where goods have been ordered to customers’ individual specifications, the cancellation charge may be substantial.

 

7. PACKING

 Where goods are sold packed the extent of packing and/or protection will be at our discretion unless the customer stipulates special packing, in which case such packing will be charged extra.

 

8. FORCE MAJEURE

Should we be delayed in or prevented from making delivery owing to Act of God war civil disturbance requisitioning governmental or parliamentary restrictions prohibition or enactment of any kind import or export regulations strike lockout trade dispute difficulty in obtaining workmen or materials breakdown of machinery fire accident or any other cause whatsoever beyond our control we shall be at liberty to cancel or suspend the contract without incurring any liability for any loss or damage resulting therefrom.

 

9. DATA AND ENGINEERING SERVICES

We furnish upon request data and engineering services relating to the application or use of products supplied by us.  We will not be responsible and do not assume any liability whatsoever for damages of any kind sustained either directly or indirectly by any person in or through the adoption or use of such data or engineering services in whole or in part.

10. PAYMENT

Unless otherwise specifically agreed, payment must be made in full by the customer before any goods are despatched or the customer must open an irrevocable Letter of Credit to which must be added confirmation of a Glasgow Bank to be nominated by us.

 

11. TITLE

Unless otherwise expressly agreed in writing by us the property in the goods supplied by us shall not pass to the customer until full payment of the purchase price has been made but the risk shall pass to the customer when we deliver the goods to the customer or to a carrier or other bailee for the purpose of transmission to the customer.  The benefit and/or proceeds of any dealings by the customer with or incorporating goods to the above reservation of title shall be held in trust for us.

 

12. INTERPRETATION

Any contract arising out of a quotation by us shall in all respects be construed according to and be governed by Scottish law and the customer agrees to submit to the exclusive jurisdiction of the Scottish courts in any dispute or difference of any kind which may arise concerning the contract.

 

13. WARRANTY

We warrant that all new equipment sold by us is free from defects in material or workmanship.  Our liability under this warranty is limited to making good any part or parts which shall  within one year from the date when the equipment was delivered new to the customer be returned to us and which we are satisfied on our examination to have been defective in material or workmanship.  Included in this warranty are the costs of labour incurred by us in making good such part or parts.

 

           This warranty is given on condition that:

 

a)  we are notified in writing within fourteen days after such defects appear and the equipment or defective parts are returned to as soon as reasonably practical or where this is not practical made available for inspection by us.

 

b)  the equipment has in our judgement been correctly installed and normally used in accordance with the instructions provided for its installation operation and maintenance.

 

c)  unless performance figures and performance tolerances have been stipulated by the purchaser and agreed by us at the time of ordering the equipment we shall be under no liability in the absence of any defect in material or workmanship for failure to obtain any particular performance.

 

d)  if the equipment has in our judgement been altered taken apart repaired tampered with neglected damaged or used in any way so as adversely to affect its performance or condition we shall not be liable for any fault arising from its use.

 

e)  we shall not be liable for faults arising from the use of any spare or replacement parts not authorised or recommended by us.

 

f)  any equipment or defective part replaced by us shall become our property.

 

g)  the decision whether to repair or replace a defective part under warranty claim shall be at our discretion.

 

h)  excluded from this warranty are any parts which need replacement due to normal wear and tear.

 

i)  carriage to our works of any equipment or parts returned to us under a warranty claim shall be the responsibility of and at the expense of the claimant.

 

j)  we accept no responsibility for loss or damage howsoever occasioned to customers’ goods whilst such goods are in transit to or from ourselves or in the possession of or in transit to or from our agents.

 

k)  we give no warranty in respect of equipment supplied by us except the foregoing warranty and without prejudice to the generality of the foregoing we shall be under no liability whether in contract or otherwise in respect of any defects in the goods or from any injury loss or damage resulting from such defects or from any work done in connection therewith and we shall not in any circumstances be liable for any consequential loss or damage suffered including any loss of use loss of contract or loss of profits.  Our liability shall in no case exceed the value of goods in relation to which the claim is made

 

l) the purchaser acknowledges that the equipment is sold to him in consideration of payment of the price and of the undertaking of the part of the purchaser to

 

 so that we shall not be liable in any respect as a result of the purchaser’s failure to observe the conditions a) to d) set out above

 

The foregoing warranty is given without prejudice to purchasers’ statutory rights

 

 

 

14. EUROPEAN DISTANCE-SELLING DIRECTIVE (DSD)  97/7/EC

Customers who buy from us by means defined in the DSD as 'distance selling' and who are private individuals as defined by the DSD are entitled within 7 working days of receipt of goods and without reason to cancel their order and to be refunded the price they have paid.  Customers must return the goods at their expense, and the goods must arrive at our premises in as-new condition and in their original packaging.

 

This right to cancel does not apply to products manufactured to special order and identified as such by us to the customer at the time of ordering.